1. Who We Are

Data Controller: Glass Mill Social Enterprise C.I.C
Address: 86-90 Paul Street, London, EC2A 9NE
Email: [email protected]

2. Personal Data We Collect

We may collect the following information:

Information You Provide

Name;

Email address;

Telephone number;

Billing and delivery addresses;

Account information;

Messages or enquiries submitted through forms.

Automatically Collected Information

IP address;

Browser type;

Device information;

Website usage data;

Cookies and analytics information.

3. How We Use Personal Data

We may use personal data to:

Provide products or services;

Respond to enquiries;

Process payments and orders;

Improve website performance;

Send service communications;

Send marketing communications where consent has been provided;

Comply with legal obligations.

4. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

Consent;

Contractual necessity;

Legal obligation;

Legitimate interests.

5. Marketing Communications

We may send marketing emails if:

You have opted in; or

We are permitted to do so under applicable law.

You may unsubscribe at any time using the unsubscribe link or by contacting us.

6. Sharing Personal Data

We may share data with:

Payment processors;

Website hosting providers;

IT and software providers;

Professional advisers;

Government authorities where legally required.

We require third parties to process personal data securely and lawfully.

7. International Transfers

Where personal data is transferred outside the UK, we will ensure appropriate safeguards are in place, including:

Adequacy regulations;

International Data Transfer Agreements;

Other lawful transfer mechanisms.

8. Data Retention

We retain personal data only as long as necessary for:

The purposes collected;

Legal and accounting obligations;

Dispute resolution.

Retention periods may vary depending on the type of information.

9. Your Rights

Under UK GDPR, you may have the right to:

Access your personal data;

Correct inaccurate information;

Request erasure;

Restrict processing;

Object to processing;

Request data portability;

Withdraw consent.

To exercise your rights, contact us using the details below.

10. Security

We implement reasonable technical and organisational measures to protect personal data.

However, no online transmission or storage system can be guaranteed fully secure.

11. Children

This website is not intended for children under 13 years of age.

We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on this page with a revised effective date.

13. Contact Us

For privacy-related enquiries:

Glass Mill Social Enterprise C.I.C
Email: [email protected]
Address: 86-90 Paul Street, London, EC2A 9NE